Add: Taizhou Economic Development Zone,Taizhou, Zhejiang, 318000 China
Tel: 86-576-88227673
Fax: 86-576-88227623
Mobile: 86-13511471188
http://www.kensenwe.com
Email: kenwu@kensenwe.com
MSN: kensenwe7676@hotmail.com


FAQ

 

Q:- What's the quantity can be loaded in a full 20' or 40' container? Can we mix different models and accessories together?
A:- We have detailed number for each model, you can check our website. Generally, model mixture is allowed, it depends on your final selection, we can count the best quantity arrangement upon received your interested models. So do the quantity of each type.

Q:- Can I put my brand name on your products instead your brand?
A:- Yes. We can supply OEM service.

Q:- How can I become a dealer for your products in my region?
A:- We choose qualified and reliable companies as long term business partners. If you have the ability to provide after-sale-service to end customers and have extensive sales channels, you may apply for a dealership. We will give you the exclusive agreement for our negotiation, we can establish the exclusively agent after checking the exclusive agreement!

Q:- How about your payment term?
A:- To full container order, we accept 30% deposit in advance by T/T, balance the rest 70% by T/T or L/C at sight . To sample order, we just accept total by T/T.

Q:- How long is your lead time?
A:- Within 7-35days according to different type upon receipt of deposit, we know the importance of time to you, we will try our best to finish the production as soon as possible.

Q:- What's your guarantee period?
A:- Different type has different guarantee period, such as mini bike, it's 12 months guarantee for engine, 6 months for other parts, but for ATV, engine can warrant 1 years, so it's up to your selection on models.

Q:- How many free spare parts you can have from us?
A:- You can have 2% damageable spare parts free of charge with the shipment to full container order for vehicles. Normally they're enough for your repair and replacement. In order you can have our easy-broken parts in time, we can even send them to you by express against our negotiation, or we can send them to you with next order.

Q:- What's your minimum quantity? Can you accept sample order?
A:- Generally, we accpet minimum quantity is one 20`container, also sample order is understandable for first touch, but we have minimum quantity to sample order, it's up to your selection on models. It is negotiable!

 

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